Home » Tags
call queues
asked in Users
Call Queues to ExtensionsI was told back in July that Call Queues would eventually be able to route calls to another extension. They said it was...
4
Dec 31, 2020 at 11:48am
2 likes
0
Answers
asked in Users
Call Queue -- Ability for a caller to send themselves to queue voicemailOnce a caller enters the call queue, they have to reach Maximum hold time for an available member.. Would love the abil...
0
Dec 24, 2020 at 5:06am
0 likes
1
Answer
asked in Users
Call queue calls showing as missed when another member of the call queue answered the callHi, we have set up a call queue with several agents. Even if an agent answers a call, the other agents in the queue sho...
9
Dec 2, 2020 at 9:32am
7 likes
5
Answers
asked in Users
How can I tell the difference between a transferred call to my extension and someone calling in from the queue?There are 4 of us working in the call queue and we often have to transfer to one another as well as to other extensions....
0
Nov 30, 2020 at 8:20am
1 likes
1
Answer
asked in Developers
Can I add an user to multiple queues?Trying to add a user to multiple queue's using the below script, my goal is not to have to make individual calls for...
0
Nov 20, 2020 at 11:15am
0 likes
1
Answer
asked in Developers
Need a way to change call queue managers en masse. Open to ideas.We have a need to soon create up to 200 call queues for varying locations that all require different phone numbers with ...
0
Nov 3, 2021 at 7:30am
1 likes
3
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.
